Privacy

1. Who we are

Fokals is operated by Vertex Innovation Collective Ltd. This notice covers the Fokals website, the application behind the sign-in, and the data products. For any question about it, write to support@fokals.com.

2. What our data products hold about people

Our products describe companies, not people. They are built from what companies publish themselves and from public records. In particular:

• Contact details found in job descriptions (email addresses, phone numbers, personal profile links) are removed before anything is stored.
• The individuals named in SEC filings (officers, directors, promoters, signatories) are never read.
• A leadership change is kept as the company's own dated statement. The role concerned is labelled; the person is not stored. No profile of a person is built and no person is followed from one company to another.
• No social network is read. No visitor, cookie or device data is collected or bought.

An announcement excerpt is the company's own published text and may name a person as the company named them. If you believe information about you appears in our products and want it removed, write to support@fokals.com. More on sourcing: sourcing and compliance.

3. When you send us an enquiry

The contact form asks for your name, work email address and company, what you are interested in and your message. We use them to answer you and to keep a record of the conversation. We do not add you to a mailing list and we do not share your enquiry with anyone outside Fokals except the service providers in section 6.

Enquiries are deleted 24 months after they were sent. Messages we mark as spam are deleted after 30 days. To have yours deleted sooner, write to support@fokals.com.

4. When you have an account

An account holds your name, your email address, the country, state or province and city you give, your password and the record of your sign-ins. We use them to let you in, to keep the Service secure, to know who our customers are and where they are based, and to contact you about the Service. You can change your name and place on your account page. Actions that change settings or keys are recorded with the account that made them. Passwords and API keys are stored only as a hash.

An account for the connector also holds its balance and each movement of it, how much each tool was used by day, and which companies it has paid for and when, which is how a company you have paid for is free to you again. That record is used to charge you correctly and to answer your questions about a charge. It is never part of a data product and is not shared. Card details are entered on our payment provider's page and never reach us: we receive the amount, the date and a reference for the payment.

5. Cookies and tracking

The public website sets no cookies and loads no analytics, advertising or tracking scripts. When you sign in or ask for a sign-in link, the application sets the cookies that keep you signed in and take you back to the page you were on, and nothing else. The typefaces are loaded from Google Fonts, so your browser makes a request to Google when it loads a page. Like any website, our hosting provider keeps short-lived request logs that include IP addresses, for security and to keep the service running.

To stop abuse, the free tools and the forms for creating an account, signing in and resetting a password count the requests that come from each network, and the wrong passwords tried from it. We keep a one-way keyed hash of the network address, never the address itself, and for a new account or a reset link a keyed hash of the email address entered. With a free account, a tool's requests are counted by the account too. These counts are kept for up to 8 days for the free tools and 2 days for the account forms. No cookie is set for them. A request made without an account may also pass a bot check, which a security provider runs on our behalf with the request's IP address.

6. Who processes it for us

We use a small number of service providers, who process data on our instructions: website and application hosting, database and sign-in, background processing, email delivery and card payments. Most are based in or operate from the United States, so your details may be processed there.

7. Your choices

You can ask us for a copy of what we hold about you, to correct it or to delete it. To do so, write to support@fokals.com. We answer within 30 days. If you are in a place whose law gives you the right to complain to a data protection authority, you may do so.

8. Changes

We may update this notice. The new version is posted here with its effective date. Our Terms of Service govern the use of the Service.